Due to the steady economic well-being of Norway, Oslo Gardermoen Airport (OSL), along with its geographic position and available capacity, the air transport market at OSL had been developing dynamically for some years. Its prime role in providing Norway with adequate infrastructure for domestic and international connectivity is more and more being supplemented by its role as an attractive international/inter-continental Hub serving US, Middle East and Far-East Asia and India destinations.
OSL‘s operator, Avinor, had initiated a major terminal expansion programme to adapt to the Terminal's future capacity and quality requirements. This was done by providing operational excellence in airport customer services and allowing for an optimum level of commercial activities to maximise Avinor's commercial income.
As commercial contracts in OSL terminal were due to expire in 2022/23, Avinor asked planeground for a major upgrade of the Duty-free concept. The aim was to supplement it with associated functional/operational commercial enhancements throughout the Terminal.